Please Note We Have Moved

We are now located in the NEW

Home Focus Pimpama Site.

Entry is off Yawalpah Rd or Nexus Drive.

Tenancy D1.2

12 Nexus Drive  Pimpama  4209


We have the same phone number,

the Same great doctors !

Same great staff !

Just a bigger, better brand new clinic :)




Hard-working Individuals Who Go Above and Beyond

Meet Our Team


Pimpama Family Medical Practice has a dedicated team of doctors who are committed to providing our patients

with the highest standard of care.


 We are a brand new modern practice that prides itself on

offering exceptional healthcare in a professional and

family friendly environment.

Dr Dia Al Khatshen


Skin Cancer Certificate

I have a special interest in Chronic disease management, skin cancer and minor procedures, paediatrics, sports medicine and Joint injection.


Languages spoken include English, Spanish and Arabic.

Dr Shaun Naidoo


I was born in Durban, South Africa. I graduated from the University of Cape Town in 2003.


I have lived in New Zealand since 2006. I have had many years of anaesthetic training before deciding that I wanted to pursue a career in general practice.


My Special interest areas are Men’s Health, Paediatrics, Skin Checks and removal of skin lesions.


My hobbies are fishing, running and outdoor activities.


Languages: English, basic Afrikaans.



Dr Khin Oo


Certificate in Primary Skin Cancer Medicine and Therapeutics (Healthcert)


Available Tuesday and Thursday 10.00am - 6.00pm

I have a special interest in women's health, preventative medicine, minor procedures, Implanon insertion and removal and mirena removal.

Dr Ansuya Naidoo


I was born in Durban, South Africa. I completed my medical training at the University of Cape Town in 2003.


As a junior doctor in South Africa, I enjoyed working with children and completed a diploma in Child Health in 2005.


I have been living and working in New Zealand since 2006. I began working in general practice in 2009. I have recently relocated to Australia and look forward to a long and rewarding career in general practice on the Gold Coast.


My special interests include Women and Child Health and Preventative Medicine.


Languages: English, basic Afrikaans.



Dr Sithu Tun




Dr Tun graduated from the University of Medicine 2 in Yangon, Myanmar in 2000. He worked as a trainee doctor in Myanmar for 2 years and then moved to the United Kingdom for further study and training. He worked in both community and hospital medicine in the UK for 16 years including 6 years as a senior doctor in Emergency Departments and as a GP for 4 years. He achieved MRCGP from the UK in 2014 and Australian Fellowship FRACGP in 2017.


Dr Tun has a special interest in chronic disease management and more so has  additional expertise in Diabetes, Mental health, Sports medicine, Acute Medicine, Minor Surgery and Teaching medical students.


His interest and hobbies outside medicine are music, soccer and travelling to explore the nature.


Languages: English and Myanmar.



Professor Kuljit Singh

Professor Kuljit Singh

is an interventional cardiologist on the Gold Coast. He works both in the public and private hospitals on the Gold Coast. He has a special interest in the management of coronary artery disease, percutaneous management of aortic stenosis, atrial fibrillation and heart failure. He sees patients with whole spectrum of general cardiology.


He completed his basic physician and cardiology training at the Queen Elizabeth Hospital in Adelaide and completed his PhD in cardiology at the University of Adelaide where he was awarded the University Research Medal. He then worked at the Ottawa Heart Institute in Canada

for 2 years as an interventional and post-doctoral fellow. Upon his return from Canada he joined the Gold Coast University Hospital as a staff specialist cardiologist in 2016.


Along with a busy clinical role, Kuljit is actively involved in academics, teaching and research. He has published multiple articles in high impact journals and has acted as a reviewer for more than 25 cardiac journals and NHMRC. He is an editor of the Journal of geriatric cardiology and is an investigator of both investigators initiated and industry sponsored trials. He has supervised multiple research student projects. He is appointed as an Associate professor at the Griffith University and Adjunct Associate Professor at the Bond University.

Dr. Hossein Khosravi



Dr. Hossein Khosravi is an accredited practising dietitian with over 20 years of experience in nutrition and dietetics. He has knowledge in all areas of nutrition and dietetics with a special interest in chronic disease prevention and management, weight management, pregnant women, children and older age nutrition and special dietary requirements.

Hossein graduated as a dietitian in Iran in 2000, then followed his passion in research and academic jobs at different universities and research centres in Iran. He moved to Australia in 2013 continuing his professional development and completed his PhD in Griffith University in 2017. He published two book chapters and over 40 scientific papers from his researches in highly ranked academic journals.

Having an extensive international experience and academic background, Dr.Hossein can improve your overall nutrition and health.

Dr Hossein speaks Persian/Farsi and English and is familiar with the culture and diet of different countries such as Australia, New Zealand, and Middle East countries.

Audiologist: Aaron Southwell

From Entire Hearing Care



Aaron holds a Bachelor of Software Engineering from Griffith University and is a current member of the Australian College of Audiology . He commenced his career in the Hearing Health Care Industry back in 1987 . He has worked in private practice in Brisbane, Gold Coast and Northern Rivers, helping 10's of thousands of people over this time to hear again and improve their quality of life. Having a unique skill set not only in prescription but also in manufacturing and repair of hearing devices, has earned Aaron the reputation as one of the most experienced and qualified Practitioners in our industry. For this reason, is often sent referrals from Doctors and friends of existing clients to troubleshoot the more difficult cases and has given his time selflessly to mentor numerous Audiologist and Audiometrist in our industry. Aaron is highly approachable and easy to talk to and would love to see you for a chat.

Dietitian: Kailey Henry

From Allied Health Services Australia



Accredited Practising Dietitian, Nutritionist


Kailey has a passion for food, and learning how nutrients interact and influence the health of our bodies.


She graduated with a Bachelor of Nutrition and Dietetics from Griffith University on the Gold Coast, and has since been sharing her passion and expertise within the community through individual consultations and group education. Kailey takes a holistic and individualized approach to nutrition, with a focus on empowering each individual to make positive, lifelong lifestyle changes through achievable goals.




Our Practice Policies


Fees & Billing Arrangements

One way of increasing access to quality health care is by reducing costs to the patients as much as possible.


Bulk Billing

We offer Medicare Bulk Billing Service to our patients who hold a current Medicare Card. However, some of our Special Procedures do require a Private Fee which is not covered by Medicare.  Before any procedure is performed, a Doctor will discuss the fee with you where applicable.


Private Billing

For patients who do not hold a Medicare Card, we endeavour to keep our fees as low as possible. Payment is expected at the time of consultation and can be made by cash, EFTPOS, MasterCard/Visa. Please speak with the Receptionist for the current fee structure.



Pimpama Family Medical Practice runs an appointment  system.  You can make an appointment by contacting the practice by phone on 07 5613 3399, or booking Online. We also offer Walk-in appointments.


      10 Minutes  -  Standard Appointment

      20 Minutes  -  Long Appointment


Please inform Reception when booking if you may require a Long Appointment.  If you have any forms which need to be completed, please also advise reception as this may require a Private Fee.


Each appointment is for one person. If you have other family members who require medical attention, please make a separate booking for them, or book a double appointment.


Pimpama Family Medical Practice aim to adhere to appointment schedules however,  the unpredictable nature of a Medical Practice means that Doctors sometimes run behind time.  This is mostly due to a patient requiring urgent Medical attention. We sincerely regret any inconvenience caused to patients when we fall behind with our appointment schedule.


We would really appreciate if you no longer need your appointment to please call and cancel so another patient can book the appointment.


Test Results, Repeat Prescriptions, Referrals

In order to monitor your health and fulfil our ethical and legal responsibilities, we require that you attend your doctor in order to receive all results, scripts or referrals. Our Receptionists are unable to provide you with your results over the phone.


If your Doctor is unavailable another Doctor in the practice would be happy to see you to help with your request.


Recall and Reminder System

Committed to preventative care, your doctor will seek your permission to be included on our reminder system.


Routinely, we may issue you with a reminder notice offering you preventative health care services appropriate to your condition: e.g. diabetic register, pap screening, asthma register, and aged care assessment programmes.


If you do not want to be part of this scheme, please let your doctor or reception know.


Communication Policy

It is our practice policy that doctors do not take phone calls from patients or return patient’s phone calls. If a patient needs to speak to a doctor they must make an appointment to come in and see their preferred doctor.


Reception are happy to put forward requests however it is at the doctors discretion in how they choose to proceed.


Disability Facilities

This practice is designed for wheelchair access. We have a wheelchair available if required. Should you have special needs please discuss them with your doctor.


Home Visits

Home visits and after hours care are available for regular patients who have a condition that prevents them from attending our practice. Visits will be at the discretion of the Patient's doctor. Patients must be registered with our practice and be located within 10km of our practice.  Patients are privately billed $50.00 for this service.


After hours home visits can be organised by contacting 0487 373 388.


Management of Personal Health Information

Your medical records are private and confidential and only available to authorized members of staff. All information at Pimpama Family Medical Practice is managed in accordance with the National Privacy Principles of the Privacy Act available at


My Health record is a secure online summary of your health information. Assisted Registration is available at this practice, ask your doctor or receptionist at your next visit.


This practice can now upload a health summary from your records to your My Health Record.

For further information visit


Suggestions or Complaints

If you have any concerns, complaints or suggestions about any aspect of our service we would appreciate hearing about them and will take them seriously.




      Phone:  07 5613 3399


      Use the suggestion box


      Matters which are unable to be resolved within the practice may be referred to:


      Office of the Health Ombudsman

      133646 (133OHO)

      PO BOX 13281

      George Street

      Brisbane    4003



Our Privacy Policy


Pimpama Family Medical Practice is subject to the Privacy Act 1988 (Cth) (as from 21 December 2001). Pimpama Family Medical Practice is also subject to similar State legislation operating in some States and Territories of Australia. This document sets out Pimpama Family Medical Practice Privacy Policy.


By attending this medical centre, you consent to your personal information being collected, stored and used in accordance with this Privacy Policy.


Health service providers are independent

Pimpama Family Medical Practice is in the business of providing exceptional clinical care for all those who require general practice services. In conducting its business Pimpama Family Medical Practice makes its premises available to health service providers. The health service providers and Pimpama Family Medical Practice are not partners and are not in an employee-employer relationship and each health service provider, in providing health services and doing other things, is at all times an independent contractor and not doing so as the servant or agent or otherwise on behalf of Pimpama Family Medical Practice.


Patient records

All patient records are the property Pimpama Family Medical Practice (and not the property of either the patient or the health service provider). This requirement assists, if the need arises, other health service providers in the medical centre in continuing the management of a patient’s needs.


What type of personal information is collected and how is it collected?

Pimpama Family Medical Practice collects personal information, such as your name, address, date of birth, contact numbers, and Medicare number. Commonly this is collected by a clerical employee of Pimpama Family Medical Practice, such as a receptionist. Other personal information, particularly health information, is collected by the independent health service providers in a medical centre and recorded on the patient records that belong to Pimpama Family Medical Practice. Sometimes health information is received, and placed on those patient records, from health service providers who are external to the medical centre. Examples of this are records of specialists or pathology reports.


Why do we collect your personal information?

The importance of health service providers sharing personal information about a patient, during the provision of health services to that patient, is widely accepted by the community. In the health sector, the flow of personal information usually occurs in accordance with concepts such as sharing within the “treating team” or on a “need to know basis”. Under this approach health service providers share necessary information to deliver optimum patient care. For such health service providers, the use and disclosure of personal information is already bound by codes of practice of their professions. Pimpama Family Medical Practice's purpose in holding your personal information (including health information) is:


Provision of health services to you

  • to enable that information to be available to those health service providers (whether in the medical centre or external to it) who need access to the information in order for such health service providers to provide health services to you; and



  • to enable Pimpama Family Medical Practice to charge, bill and collect fees, on behalf of health service providers, in respect of the health services those health service providers provide you; and
  • to enable Pimpama Family Medical Practice to charge, bill and collect fees from health service providers in respect of the non-health services Pimpama Family Medical Practice provides to those health service providers; and
  • to enable Pimpama Family Medical Practice to gain an understanding of the types of health services, in general, that are needed by patients at large so that the health services available at a medical centre keep meeting patient needs; and
  • to enable Pimpama Family Medical Practice to implement management functions in respect of the medical centre, including service-monitoring, quality assurance activities, complaint handling, planning, evaluation and accreditation activities; and


Regulatory purposes

  • to fulfil all legal and other regulatory requirements of Pimpama Family Medical Practice, including disclosure to a court or similar body, lawyers or insurers, where court or similar proceedings are on foot or anticipated; and
  • to hold patient records available for health service providers where they are required to maintain such records under legal and other regulatory requirements; and


Supplying bulk de-identified health information

  • to enable Pimpama Family Medical Practice to provide third parties with a quantity of de-identified health information. Before any health information is provided to a third party it is de-identified, that is, the name and address of the patient and any other information that could otherwise allow an individual to be identified, is removed from the health information. That de-identified information is then aggregated with the de-identified health information in respect of other patients. The third party (eg, Primary Healthcare network) uses the bulk de-identified information it receives from Pimpama Family Medical Practice for the business purposes of the third party (eg, analysis of statistics, planning and management of their health services business).


Disclosure of personal information

Pimpama Family Medical Practice will not disclose your personal information to any third party, except in the following circumstances:


  • it is for the purpose of provision of health services to you, as described above; or
  • is for a regulatory purpose described above; or
  • it is part of bulk de-identified health information, as described above; or
  • it is otherwise required by law.


How you can access your personal information

On request, you may have access to your personal information held by Pimpama Family Medical Practice, except in circumstances where access may be denied under the Privacy Act or other law. Examples of these circumstances are:


  • where providing access will pose an unreasonable impact on the privacy of another individual; or
  • where your request for access is frivolous or vexatious; or
  • where the information relates to existing or anticipated legal proceedings between Pimpama Family Medical Practice and you, and the information would not be accessible by the process of discovery in those legal proceedings; or
  • where providing access would be unlawful, would pose a threat to the life or health of an individual, may prejudice an investigation of possible unlawful activity, may prejudice enforcement of laws, or denying access is specifically authorised by law.


To make a request for your personal information, please contact the Practice Manager at Pimpama Family Medical Practice in writing. Pimpama Family Medical Practice will endeavour to acknowledge a request for access to personal information within 14 days and provide the information requested within 30 days.

If personal information is provided to you as the result of a request, you will be charged a fee for costs incurred in providing that information such as photocopying, the administration time involved in processing your request, and postage.


If access is denied Pimpama Family Medical Practice will provide you with reasons for its decision.


How you can correct your personal information

If you believe that the personal information Pimpama Family Medical Practiceholds about you is inaccurate, incomplete or not up-to-date please, let Pimpama Family Medical Practice know. Provided Pimpama Family Medical Practice agrees with you, Pimpama Family Medical Practice will correct it. In the case of health information you allege is incorrect, Pimpama Family Medical Practice will consult relevant health service providers about the matter. If Pimpama Family Medical Practice does not agree with you, Pimpama Family Medical Practice will place a statement of what you allege is correct where that information is kept and accessed.


Currency of this Privacy Policy

Pimpama Family Medical Practice reserves the right to change this Privacy Policy at any time. The varied policy terms will be made available to all patients at the reception counter of the medical centre. They will apply to each patient from the date that patient next visits the medical centre after the new policy was made available. You accept that by doing this, Pimpama Family Medical Practice has provided you with sufficient notice of the variation and agree you will be provided with no separate notification. This Privacy Policy was created in February 2018.


How to contact us

If you have any queries or complaints regarding our collection, use or management of your personal information please contact the Practice Manager at Pimpama Family Medical Practice.


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